Got Questions?

Services

What is kasiakrecicka.com?

We present and sell original art created by mixed-media and abstract artist Kasia Kręcicka.

How can I contact you?

If You have any questions or problems please use the contact form available in the “Say Hi” section or send an email at the following address: shop@kasiakrecicka.com

Buying

What forms of payment does Your shop accept?

All payments are provided by Przelewy24 and PayPal services.

What is the order processing time?

The delivery waiting time may vary depending on the shipment location. After the payment is received it usually takes 3 – 5 days for domestic shipment and about 10 days for foreign shipment.

How can I track my order?

After placing an order the Customer will receive an email with a purchase summary and the parcel’s tracking number which can be used on the Courier Company’s site to follow the order

Return & Complaints

Can I return the product?

Yes, You can return the product within 14 days from the date of purchase without stating a cause. Just send us an email first at the following address: shop@kasiakrecicka.com

Can I file a complaint regarding the bought product?

Yes, if you notice any physical defect on the product you can file a complaint via email with a detailed description of the defect. We will respond to the complaint within 14 days.